THOUGHT PARTNERING

Jeff serves as a trusted, independent thought partner and strategic advisor to leaders working through some of their toughest team and organizational challenges.

With over 30 years of experience in systems thinking and performance improvement leadership roles, including many years as the CEO of the company that originated the now mainstream concepts of reengineering and business process management, Jeff has had the opportunity to work with and learn from thousands of executives succeeding at transformation in a wide variety of industries. He leverages this extensive experience and resultant pattern recognition to help leaders examine the larger, end-to-end management system that is producing their identified challenges to root out limiting assumptions and behaviors, upend conventional thinking, and “connect the dots” between seemingly unrelated performance issues in ways that often reveal previously unrecognized opportunities.

Jeff has helped leaders and their organizations successfully identify and address the root causes of operational challenges, rethink their performance management models, address sensitive personnel issues, and devise effective change management strategies, among other challenges.

Contact us to discuss how Jeff might serve as a useful thought partner for you.

  • “We hired Jeff to help us with what we thought was a problem with our North American sales leadership. He quickly helped us understand the real problem and opportunity was with our overall go-to-market strategy. Invaluable insights that we are still benefiting from today!”

  • “Jeff offered very concrete and well thought out suggestions for my particular situation. He had me questioning my typical attitude and approach and asking myself what I can do differently about things. I was able to immediately incorporate critical take-aways from these conversations into a new approach that helped me successfully transform a problematic organizational dynamic.”

  • “We greatly appreciated Jeff’s input and advice for our organizational crisis. He provided us with a unique, external perspective that gave us incredible insights we hadn’t considered.”